Lifolo Safety Guidelines
A short, practical guide to help you feel confident and prepared before, during, and after Lifolo events.
1. Welcome
Most Lifolo events go exactly the way you'd hope — good conversation, new friends, maybe a new favorite coffee spot. The vast majority of people using Lifolo are here for the same reason you are: to meet real people and do something fun.
That said, meeting someone new is always, on some level, meeting a stranger — whether it's through Lifolo, a mutual friend, or anywhere else in life. A little bit of common sense goes a long way toward making sure your experience stays a good one. This guide is here to help with that. It won't take you longer than a coffee break to read, and it's worth it.
2. Before You Go
A few minutes of prep can make any event feel more comfortable:
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Read the event details carefully. Time, location, what to expect — the more you know going in, the better.
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Take a look at the organizer's profile. It's a small thing, but it helps you get a feel for who you're meeting.
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Ask questions in the event chat if anything is unclear. Organizers and other participants are usually happy to fill you in.
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Tell a friend or family member where you're going, roughly what time, and who you're meeting. It takes thirty seconds and it's genuinely one of the best habits you can build.
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Charge your phone. You'll want it for directions, staying in touch, and just in case.
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Know how you'll get home. Sort this out before you leave, not after.
3. Choosing a Meeting Place
If you have a say in where an event happens (or you're deciding whether to attend one), lean toward:
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Public places — cafés, parks, restaurants, community spaces.
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Well-lit areas, especially if the event runs into the evening.
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Places with other people around, not somewhere tucked away and empty.
Especially for a first-time event with people you haven't met before, it's worth being a little more cautious about anywhere isolated or hard to leave easily.
4. During the Event
Once you're there, the same instincts that serve you well in everyday life apply here too:
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Trust your gut. If something feels off, it probably is — you don't need a specific reason to leave.
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You can leave at any time. You don't owe anyone an explanation for heading home when you're ready.
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Don't feel pressured into staying longer, going somewhere else, or doing anything you're not comfortable with.
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Respect other people's boundaries, and expect the same in return.
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Drink responsibly if alcohol is involved — it's easier to stay aware of your surroundings when you're not overdoing it.
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Keep an eye on your belongings, especially your phone and wallet, the way you would anywhere with a group of people you're still getting to know.
5. Sharing Personal Information
Getting to know someone naturally means sharing a bit about yourself — that's part of the fun. Just pace yourself with anything sensitive. In particular, there's rarely a good reason to share:
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passwords or account details
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banking or financial information
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ID numbers, passport details, or other government identification
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anything else that feels unusually private for how well you know someone
Genuine friendships take a little time to build. If someone you've just met is pushing for this kind of information quickly, that's worth paying attention to.
6. Getting There and Back
Where you can, arrange your own transportation to and from an event. Having your own way home means you're always free to leave whenever you want to — which matters more than it might seem. If you can, it's best to avoid relying on a ride from someone you've only just met.
7. Alcohol and Other Substances
If you choose to drink at an event, pace yourself — alcohol affects your judgment and your ability to read a situation clearly, which matters more, not less, when you're with people you don't know well yet. The same goes for anything else that might affect how alert you are. We're not here to lecture you, just to say: a clear head is your best tool for staying safe, so it's worth protecting.
8. If Something Doesn't Feel Right
You know yourself better than any guide ever could. If something about a person, a situation, or an event doesn't sit right with you, you don't need to justify it — just act on it:
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Leave. You're always free to go.
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Block the person if they've made you uncomfortable, so they can't reach you again through Lifolo.
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Report what happened so we're aware of it.
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Contact local emergency services if you ever feel you're in danger.
One important thing to be upfront about: Lifolo is not an emergency service, and we're not able to monitor events in real time. If you're in immediate danger, please call your local emergency number first — that will always be faster and more effective than anything happening inside the app.
9. When to Report
Use the in-app Report feature whenever you come across:
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behavior that made you or someone else feel unsafe
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harassment of any kind
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an event that turns out to be fake or misleading
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fraud or an attempt to scam someone
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threats, of any kind
Reporting isn't about getting someone in trouble for the sake of it — it's how we find out about problems we'd otherwise never see. Every report is looked at by a real person on our team. We can't promise a specific outcome for every report, but we can promise that ignoring something never helps, and telling us always does.
10. Looking After Each Other
A safe, welcoming community isn't just something we build for you — it's something we build together. A few small things that go a long way:
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Be welcoming, especially to people attending their first event.
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Check in on people — a simple "how's everyone doing?" can mean a lot.
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Help newcomers feel comfortable. Everyone was new once.
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Notice if someone seems uncomfortable and, where you can do so safely, offer a hand or check they're okay.
You're never expected to put yourself at risk for someone else. But a little bit of looking out for one another makes every event better.
11. Final Thoughts
Most of the time, showing up with a bit of common sense is all it takes to have a genuinely great experience on Lifolo. Meeting new people is always going to involve a little bit of the unknown — that's honestly part of what makes it exciting. Our part is building the tools that help you meet people and stay in control of your own experience: reporting, blocking, and guides like this one. Your part is trusting your instincts and looking out for yourself, and for each other, along the way.
Thanks for being a part of building that with us. Have a great time out there.
